Our Female of Fatima University

COLLEGE OF HOSPITALITY & INSTITUTIONAL ADMINISTRATION

Antipolo City

SUPERVISED JOB HISTORY PROGRAM

A Motel Practicum Survey

upon

Makati Palace Resort

5077 G. Burgos St ., corner Caceres Street, Makati City, Thailand TRAINING PERIOD: – Oct 21, 2014 to January 18, 2014

In Incomplete Fulfillment from the Requirements for the Program

SWEP – Supervised Work Experience Program

For a level in

Bachelors of Research in Motel and Cafe Management

Submitted By:

Michael jordan Vincent S. Bañaria

BLUE MOUNTAIN DORM ANTIPOLO METROPOLIS

+639159019302

Submitted To:

Ms. Sandra R. Pepito, MBA

HRM SWEP Planner

Submitted upon:

January 19, 2015

Michael Vincent S. Bañaria

Bellman

Makati Palace Lodge

TABLE OF CONTENTS

I. Introduction

A. History………. ………………………………...................................................... …. …1-2 B. Quest and Vision……………………………………………………………….. ………………….. a few C. Organizational Chart…………………………………………………………………………. ………4 D. Business Profile………………….. ………………………………………………………………….. 5 Electronic. Location………………………………………………………………………………………………….. 6 II. Exploration of Findings, Analysis and Advice

A. Front Office Department…………………………………………………………………….. 7-16 Strength/Weaknesses/Recommendation……………………………………………………………………………... 17 Conclusion………………………………………………………………………………………………………………………. 18 3. Appendices

A. Photos in Actions………………………………………………………………………………. 25 N. Pictures of facilities………………………………………………………………………………26 C. Establishment Brochures………………………………………………………………………31 D. Revise of Resume……………………………………………………………………………. …33 At the. Certificate of Completion of training………………………………………………………. 34 N. SWEP Evaluation Sheet…………………………………………………………………………35 G. Time Sheet/ Time Card…………………………………………………………………………36

AKNOWLEDGEMENT

I want to appreciate mrs. Sandra Pepito he recommend myself in Makati Palace HotelAnd also thanks to mrs. Cristel Cariño to make all of us learned tips on how to work all in the lodge and in the front office and in addition thank you to mr. Glenn Atienza Maranan he instruct us tips on how to assist the guest and he train us using the e-card and how to manage the up to date guest. and thank you Ms. Charito A. Corpus each of our CHIM Planner who been disciplined all of us student.

MVSB

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