|[pic] |Syllabus | | |School of Business | | |HTT/220 Version 2 | | |IT in Hospitality, Travel and leisure, and Travel and leisure: When Circulation Joins Automation

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Training course Description

This program explores the effect of information and communications technology within the structure and operations in the hospitality, travel around, and travel industry. This covers subject areas dealing with the interaction between consumers, intermediaries, operatives, and management through rapidly changing technologies. Effects on service quality, production, efficiency, and profitability will probably be examined.


Faculty and students/learners will be held responsible for understanding and adhering to all policies included within the following two papers:

• College or university policies: You should be logged into the pupil website to look at this file. • Instructor policies: This kind of document is usually posted in this time Materials community forum.

University plans are susceptible to change. Be sure to read the procedures at the beginning of every class. Guidelines may be slightly different depending on the modality in which you show up at class. In case you have recently altered modalities, see the policies governing your current school modality.

Program Materials

Nyheim, P. M., McFadden, N. M., & Connolly, D. J. (2005). Technology approaches for the hospitality industry. Upper Saddle Water, NJ: Pearson Prentice Lounge.

All electronic digital materials are available on the student website.

|Week One: Profession Opportunities in Hospitality | | |Details |Due |Points | |Objectives |Describe the role details technology in the hospitality sector. | | | | |Research IT-based career possibilities in the hospitality industry. | | | |Course Planning |Read the course explanation and objectives. | | | | |Read the instructor's resource and post your own. | | | |Readings |Read Appendix A. | | | | |Read Ch. you & two of Technology Strategies for the Hospitality Market. | | | |Participation |Participate in the lecture discussion. | |20 | | | | | | | |Participation requirements are referred to in the Instructor's Policies. Be sure to read | | | | |thoroughly to help avoid missed factors. | | | |Discussion Questions |Respond to each week discussion inquiries....


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